3 levers in web search
Quick post to get this out of my head. There are three levers in web search engines: 1) International, 2) Content, and 3) Distribution.
No one company can pull all the levers and win it all but a company like Google can come close. There’s too much money and opportunity involved that there has to be multiple players in search.
While in the US we think of Google first as the search engine of choice, that’s not the case in the rest of the world. In China, South Korea, Japan, Russia, and several other places Google is second, third, or lower as the search engine of choice. Part of this is due to content, part of it is Nationalism, and the rest is culture. You can play in different countries, but you can’t expect to win everyone of them.
Content is another big lever. The timeliness of the content, the ability to serve it up quickly, correctness of the results, and the breadth of the content. The last bit, breadth of content, is where Google is getting in trouble. They’re looking to add Google+ content into their search results versus the likely more relevant Facebook, MySpace?, Twitter content.
In the past, Google waited to inject their content aka TTF or “try these first” until after their content was actually valuable. If you can recall before Google Maps, Google search results would give you content from Yahoo!Maps, Expedia, and MapQuest. When they built Google Maps, they added Google Maps results, and now all they’ll serve up is Google Maps content. Same thing is happening now with Google’s search results but with their social content from Google+ versus Facebook, Twitter, and MySpace content. (Google has done this for just about every vertical they’ve gotten into though).
The last bit is distribution. The big reason Google won in 1999 was distribution, first with Netscape search, then AOL search, then Yahoo! search, then Firefox, Chrome, IE, Android, etc.
If you aren’t relevant Internationally with relevant results and the proper cultural experience, don’t provide “the Web” in a timely manner, and lose important distribution points or miss out on emerging ones, you lose web search.
As an aside. Google isn’t even maxing out their revenue potential on search result pages so they’ve got a really long haul. Their “GoTo” term bidding and advertising based on conversion with consumers actively searching model is way too powerful, proven, and lucrative. But as they forget to deliver us “web” results in favor of “Google” results, others will start chipping away.













